If you are not satisfied with your purchase, you may return it within 14 days of delivery for a full refund or exchange. Please note that returned items must be in their original packaging and in new, unused condition.
To initiate a return, please contact our customer service team within 14 days of delivery. Our team will provide you with instructions on how to return the item and issue a return authorization number. Once we receive the returned item, we will process your refund or exchange within 7 business days.
Please note that we cannot accept returns on personalized or custom-made items, as well as items that have been used or damaged by the customer. In addition, we reserve the right to refuse a return or exchange if the item does not meet our return policy requirements.
If you have any questions or concerns about our return and refund policy, please do not hesitate to contact our customer service team. We are here to assist you and ensure that you have a pleasant shopping experience at Snaugly.com.